Privacy Policy

Last updated: September 2025

1. Information We Collect

1.1 Personal Information

We collect various types of personal information to provide and improve our AI-powered services:

Account Information

• Email Address: Required for account creation and communication
• Display Name: Your chosen username or display name
• Profile Photo: Optional profile picture from Google Sign-In or uploaded directly
• Authentication Data: Login credentials, authentication tokens, and session information
• Account Status: Subscription status, credit balance, and account preferences

Profile and Professional Information

• Full Name: Your real name for professional interactions
• Company Information: Company name, position, and professional role
• Professional Descriptions: Basic and detailed descriptions of your expertise
• Website: Personal or company website URL
• User Type: Whether you identify as an investor, founder, or other professional
• Documents: Uploaded documents, presentations, or other professional materials

1.2 Audio and Voice Data

Our AI voice interaction features require extensive audio data collection:

Voice Recordings

• Conversation Audio: Real-time voice recordings during AI conversations
• Voice Cloning Samples: High-quality voice samples for AI voice synthesis
• Audio Quality Data: Audio characteristics, frequency patterns, and voice metrics
• Session Recordings: Complete audio sessions for conversation history

Audio Processing Information

• Voice Characteristics: Pitch, tone, accent, and speaking patterns
• Audio Metadata: Recording duration, quality metrics, and technical specifications
• Processing Results: AI analysis of voice patterns and conversation flow
• Voice Cloning Data: Synthesized voice models and voice ID assignments

1.3 AI Interaction Data

We collect comprehensive data about your interactions with our AI systems:

Conversation Data

• Chat Messages: All text and voice messages exchanged with AI
• Conversation History: Complete conversation logs and session transcripts
• AI Responses: Generated responses, suggestions, and recommendations
• Interaction Patterns: How you interact with different AI features

AI Training and Improvement Data

• User Preferences: Your preferences for AI responses and behavior
• Feedback Data: Ratings, corrections, and feedback on AI performance
• Usage Analytics: How you use different AI features and capabilities
• Performance Metrics: Response times, accuracy ratings, and user satisfaction

1.4 Technical and Usage Data

We automatically collect technical information to ensure optimal service performance:

Device Information

• Device Type: Mobile device model, operating system, and version
• Hardware Specifications: Processor, memory, storage, and audio capabilities
• Network Information: Internet connection type, speed, and quality
• App Version: Current app version and update history

Usage Analytics

• Feature Usage: Which features you use most frequently
• Session Duration: How long you spend in different app sections
• Performance Data: App performance metrics and error logs
• User Journey: How you navigate through the app

1.5 Location and Environmental Data

• General Location: Country and region (for service optimization)
• Time Zone: Your local time zone for scheduling and notifications
• Language Preferences: Your preferred language and regional settings

2. How We Use Your Information

2.1 Core AI Services

We use your information to provide advanced AI-powered features:

Voice AI Services

• Voice Cloning: Creating personalized AI voices based on your voice samples
• Conversation AI: Enabling natural voice conversations with AI avatars
• Voice Synthesis: Generating speech using your cloned voice
• Audio Processing: Real-time audio analysis and response generation

Intelligent Interactions

• Personalized Responses: Tailoring AI responses to your preferences and history
• Context Awareness: Understanding conversation context and maintaining continuity
• Learning Adaptation: Improving AI responses based on your interactions
• Professional Matching: Connecting you with relevant professional opportunities

2.2 Account and Service Management

User Account Services

• Account Creation: Setting up and maintaining your user account
• Authentication: Verifying your identity and securing your account
• Profile Management: Managing your profile information and preferences
• Subscription Services: Processing payments and managing subscription features

Credit and Billing Management

• Credit Tracking: Monitoring your credit usage and balance
• Billing Processing: Handling subscription payments and billing cycles
• Usage Analytics: Tracking feature usage for billing purposes
• Payment Security: Ensuring secure payment processing

2.3 Service Improvement and Development

AI Model Enhancement

• Model Training: Improving AI models using anonymized interaction data
• Performance Optimization: Enhancing response accuracy and speed
• Feature Development: Creating new AI capabilities based on user needs
• Quality Assurance: Testing and validating AI performance

Product Development

• Feature Enhancement: Improving existing features based on usage patterns
• New Feature Development: Creating new capabilities based on user feedback
• User Experience Optimization: Improving app usability and interface design
• Performance Monitoring: Identifying and fixing technical issues

2.4 Communication and Support

User Communication

• Service Updates: Notifying you about new features and improvements
• Account Notifications: Important account-related communications
• Marketing Communications: Relevant product updates and promotional content (with consent)
• Emergency Communications: Critical security or service notifications

Customer Support

• Technical Support: Providing assistance with app issues and questions
• Account Support: Helping with account management and billing questions
• Feature Guidance: Educating users about app features and best practices
• Feedback Processing: Collecting and responding to user feedback

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers

We share information with trusted third-party services essential for our operations:

Service Provider	Purpose	Data Shared
Google (Firebase)	Authentication, data storage, app infrastructure	Account info, usage data, technical logs
ElevenLabs	AI voice processing, conversation, voice cloning	Audio recordings, voice samples, conversation data
Google Sign-In	User authentication and profile management	Email, name, profile photo, authentication tokens
Firebase Storage	File storage and media management	Audio files, documents, profile images

3.2 Legal and Compliance Requirements

We may disclose your information in the following circumstances:

Legal Obligations

• Court Orders: Compliance with valid legal requests and court orders
• Law Enforcement: Cooperation with law enforcement investigations
• Regulatory Compliance: Meeting requirements from government agencies
• Legal Defense: Protecting our rights and interests in legal proceedings

Safety and Security

• Fraud Prevention: Detecting and preventing fraudulent activities
• Security Threats: Addressing potential security breaches or threats
• User Safety: Protecting users from harm or abuse
• Terms Violations: Enforcing our Terms of Service and acceptable use policies

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets:

• Business Continuity: Ensuring service continuity during business transitions
• Data Transfer: Transferring user data to the new entity
• User Notification: Notifying users of significant business changes
• Consent Management: Obtaining new consent if required by law

4. Data Storage and Security

4.1 Data Storage Locations

Your data is stored in secure, geographically distributed data centers:

Primary Storage Systems

• Firebase Firestore: User profiles, chat sessions, app data, and metadata
• Firebase Storage: Audio recordings, documents, and media files
• ElevenLabs Cloud: Voice models, conversation data, and AI processing results
• Google Cloud Platform: Backup systems and disaster recovery

Geographic Distribution

• Primary Region: United States (for optimal performance)
• Backup Regions: Multiple geographic regions for redundancy
• Data Residency: Compliance with local data protection laws
• Transfer Safeguards: Appropriate safeguards for international transfers

4.2 Security Measures

We implement comprehensive security measures to protect your data:

Technical Safeguards

• Encryption: End-to-end encryption for data in transit and at rest
• Access Controls: Multi-factor authentication and role-based access
• Network Security: Firewalls, intrusion detection, and DDoS protection
• Secure APIs: Protected application programming interfaces

Operational Safeguards

• Employee Training: Regular security awareness training for all staff
• Access Monitoring: Continuous monitoring of data access and usage
• Incident Response: Comprehensive incident response procedures
• Regular Audits: Periodic security assessments and penetration testing

4.3 Data Retention Policies

We retain your data for specific periods based on legal and operational requirements:

Data Type	Retention Period	Purpose
Account Information	Duration of account + 3 years	Service provision and legal compliance
Audio Recordings	Duration of account + 1 year	AI processing and service improvement
Voice Clone Data	Duration of account	Voice synthesis services
Chat Sessions	Duration of account + 2 years	Conversation history and AI training
Usage Analytics	2 years	Service improvement and analytics
Billing Records	7 years	Financial compliance and auditing

5. Your Rights and Choices

5.1 Data Access and Portability

You have the right to access and control your personal information:

Access Rights

• Data Export: Request a complete copy of your personal data
• Account Information: View and update your profile information
• Usage History: Access your conversation history and interaction logs
• Audio Data: Review your voice recordings and voice clone data

Data Portability

• Format Options: Receive your data in commonly used formats (JSON, CSV)
• Direct Transfer: Transfer your data to another service provider
• Structured Data: Receive data in a structured, machine-readable format
• Timely Response: Receive your data within 30 days of request

5.2 Data Correction and Updates

Profile Management

• Information Updates: Correct inaccurate or outdated information
• Preference Changes: Modify your privacy and communication preferences
• Account Settings: Update authentication and security settings
• Professional Information: Modify your professional profile and descriptions

5.3 Data Deletion Rights

You have the right to request deletion of your personal information:

Deletion Options

• Complete Account Deletion: Remove your entire account and all associated data
• Selective Deletion: Delete specific types of data (audio, conversations, etc.)
• Voice Clone Removal: Delete your voice clone and associated voice data
• Conversation History: Remove specific conversations or entire chat history

Deletion Process

• Verification: Identity verification to prevent unauthorized deletion
• Confirmation: Clear confirmation of what will be deleted
• Timeline: Deletion completed within 30 days of verified request
• Confirmation: Notification when deletion is complete

5.4 Permission Management

You can control app permissions through your device settings:

Device Permissions

• Microphone Access: Required for voice features; can be revoked in device settings
• Camera Access: Optional for profile photos; can be denied
• Storage Access: Required for app functionality; manageable in device settings
• Network Access: Required for AI services; can be controlled through device settings

5.5 Communication Preferences

Marketing Communications

• Email Preferences: Opt out of marketing emails while keeping service notifications
• Push Notifications: Control app notifications and alerts
• Frequency Settings: Choose how often you receive communications
• Content Preferences: Select types of content you want to receive

6. Children's Privacy Protection

6.1 Age Restrictions

Our Service is not intended for children under 13 years of age:

Age Verification

• Minimum Age: Users must be at least 13 years old to use our Service
• Parental Consent: Users aged 13-17 require parental consent in some jurisdictions
• Age Verification: We may request age verification for certain features
• Compliance: Adherence to COPPA and other children's privacy laws

6.2 Data Collection from Children

• No Intentional Collection: We do not knowingly collect personal information from children under 13
• Immediate Deletion: If we discover we have collected data from a child under 13, we will delete it immediately
• Parental Rights: Parents can request review, modification, or deletion of their child's data
• Reporting: Parents can report concerns about their child's data

7. International Data Transfers

7.1 Cross-Border Data Flows

Your information may be transferred to and processed in countries other than your own:

Transfer Mechanisms

• Standard Contractual Clauses: EU-approved contractual safeguards
• Adequacy Decisions: Transfers to countries with adequate protection
• Binding Corporate Rules: Internal data protection policies
• Certification Schemes: Industry-standard privacy certifications

7.2 Regional Compliance

European Union (GDPR)

• Lawful Basis: Processing based on consent, contract, or legitimate interest
• Data Subject Rights: Full access to GDPR rights including data portability
• Data Protection Officer: Designated DPO for EU compliance
• Breach Notification: 72-hour notification requirement for data breaches

California (CCPA)

• Consumer Rights: Right to know, delete, and opt-out of sale
• Non-Discrimination: Equal service regardless of privacy choices
• Authorized Agent: Ability to designate someone to act on your behalf
• Financial Incentives: Disclosure of any incentives for data collection

8. Cookies and Tracking Technologies

8.1 Types of Cookies

We use various technologies to enhance your experience:

Essential Cookies

• Authentication: Maintain your login session
• Security: Protect against fraud and unauthorized access
• Functionality: Remember your preferences and settings
• Performance: Optimize app performance and loading times

Analytics Cookies

• Usage Analytics: Understand how you use our app
• Performance Monitoring: Track app performance and errors
• Feature Usage: Analyze which features are most popular
• User Journey: Understand user behavior and preferences

8.2 Cookie Management

• Browser Settings: Control cookies through your browser settings
• App Settings: Manage tracking preferences within the app
• Opt-Out Options: Disable non-essential cookies and tracking
• Third-Party Controls: Manage cookies from third-party services

9. Data Breach Response

9.1 Incident Response Plan

We have comprehensive procedures for handling data security incidents:

Detection and Assessment

• Monitoring Systems: Continuous monitoring for security threats
• Incident Classification: Rapid assessment of incident severity
• Impact Analysis: Determining scope and potential harm
• Response Activation: Immediate activation of response procedures

Notification Procedures

• User Notification: Prompt notification of affected users
• Regulatory Reporting: Compliance with legal notification requirements
• Transparency: Clear communication about what happened and what we're doing
• Ongoing Updates: Regular updates throughout the incident response

9.2 Remediation Measures

• Immediate Actions: Steps taken to contain and mitigate the breach
• System Improvements: Enhanced security measures implemented
• User Support: Assistance for affected users
• Prevention Measures: Steps to prevent similar incidents

10. Changes to This Privacy Policy

10.1 Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements:

Notification Methods

• In-App Notification: Prominent notification within the app
• Email Notification: Direct email to registered users
• Website Update: Updated policy posted on our website
• Version History: Clear documentation of policy changes

10.2 Material Changes

For material changes that significantly affect your privacy rights:

• Advance Notice: 30-day advance notice of material changes
• Consent Requirements: New consent for significant changes
• Opt-Out Options: Ability to opt out of new data uses
• Data Deletion: Option to delete account if you disagree with changes

10.3 Version Control

• Version Numbering: Clear version identification
• Change Log: Detailed record of all changes
• Effective Date: Clear effective date for new policies
• Archive Access: Access to previous versions of the policy

11. Contact Information