Privacy Policy
Last updated: December 2024
Zeny AI Privacy Policy
This Privacy Policy describes how Zeny AI ("we," "our," or "us") collects, uses, and protects your information when you use our mobile application and related services.
1. Information We Collect
1.1 Personal Information
We collect the following personal information when you use our app:
- Account Information: Email address, display name, profile photo (when you sign up using Google or email/password)
- Profile Data: Name, company information, professional descriptions, website, and other profile details you choose to provide
- Authentication Data: Login credentials and authentication tokens from Google Sign-In
1.2 Audio Data
Our app requires microphone access to provide AI voice interaction features:
- Voice Recordings: Audio recordings of your voice for AI conversation and voice cloning features
- Audio Processing: Voice data processed by ElevenLabs for AI conversation and voice synthesis
- Session Audio: Audio files stored temporarily for conversation sessions
1.3 Usage Data
- App Usage: Information about how you interact with our app, including chat sessions and feature usage
- Device Information: Device type, operating system, and app version
- Session Data: Chat conversations, AI interactions, and session metadata
- Credits and Subscriptions: Information about your credit usage and subscription status
2. How We Use Your Information
2.1 Core Services
- Provide AI conversation and voice interaction features
- Create and manage your AI avatar and voice clone
- Enable chat sessions and AI-powered conversations
- Process and store your audio recordings for AI services
2.2 Account Management
- Create and maintain your user account
- Authenticate your identity and secure your account
- Manage your profile and preferences
- Track credit usage and subscription status
2.3 Service Improvement
- Improve our AI models and conversation quality
- Enhance app functionality and user experience
- Provide customer support and troubleshoot issues
- Ensure app security and prevent fraud
3. Information Sharing
3.1 Third-Party Services
We share information with the following trusted third-party services:
- Google: For authentication services (Google Sign-In)
- ElevenLabs: For AI voice processing, conversation, and voice cloning services
- Firebase (Google): For data storage, authentication, and app infrastructure
3.2 Data Protection
- We do not sell, rent, or trade your personal information to third parties
- We only share information necessary to provide our services
- All third-party services are bound by their own privacy policies and data protection agreements
4. Data Storage and Security
4.1 Data Storage
- Firebase Firestore: User profiles, chat sessions, and app data
- Firebase Storage: Audio recordings and media files
- ElevenLabs: Voice data for AI processing and voice cloning
4.2 Security Measures
- Encryption in transit and at rest
- Secure authentication and access controls
- Regular security audits and updates
- Limited access to personal data on a need-to-know basis
5. Your Rights and Choices
5.1 Access and Control
- Account Access: You can view and update your profile information through the app
- Data Deletion: You can request deletion of your account and associated data
- Audio Data: You can request deletion of your voice recordings and voice clone data
5.2 Permissions
- Microphone Access: Required for voice features; you can revoke this permission in your device settings
- Camera Access: Optional for profile photos; you can deny this permission
- Storage Access: Required for app functionality; you can manage this in device settings
6. Data Retention
- Account Data: Retained while your account is active and for a reasonable period after deletion
- Audio Recordings: Retained for AI processing and may be stored for service improvement
- Chat Sessions: Stored to maintain conversation history and improve AI responses
- Voice Clone Data: Retained to provide voice synthesis services
7. Children's Privacy
Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including:
- Standard contractual clauses
- Adequacy decisions
- Other appropriate transfer mechanisms
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy in our app
- Sending you a notification through the app
- Updating the "Last updated" date at the top of this policy
10. Contact Us
Your Privacy Matters
We are committed to protecting your privacy and being transparent about our data practices. By using Zeny AI, you acknowledge that you have read and understood this Privacy Policy.